Thor Casino

Last reviewed 14 December 2025

Frequently Asked Questions

I think I play too much, what can I do?

First step is to set restrictions to your account. Login to your account, click MY PROFILE and click RESTRICTIONS. You may set how much money you are allowed to deposit and which games you want to play. In addition to that you may also set the time warning, which will warn you every few minutes of your play.

If you feel like you have to talk with someone about your problem, please contact the responsible service. You will find link to ‘RESPONSIBLE GAMBLING’ on the bottom of the website.

I think the game result was wrong, where can I complain?

Login to your account, click MY PROFILE and click GAME HISTORY. You will be able to find history for every game you played. If you are unable to find the game, please write an email, describing as many details of the game possible and send it to [email protected].

 

My bet on live roulette was not accepted, what can I do?

If you were able to place bets on the live roulette, it is most likely that your bet amount did not meet the minimum bet requirement. Please pay attention to the table limits table.

If you were not able to place bets on the live roulette, it is most likely that you have run out of time. Please pay attention to timer.

How to deposit or withdraw money from account?

Login to your account, click Cashier, click DEPOSIT or WITHDRAW tab. Then select your desired payment method and input amount. Please note that every payment processor has its own specifics, therefore additional information will be provided once you select payment processor.

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